Objectives: 

By the end of this course:

• Write business documents to a professional standard and conforming to acceptable formats
• Present information in an organized, structured way so as to achieve a specific objective
• Use a business-like style and vocabulary, while displaying sensitivity to different levels of reader expertise
• Express ideas with confidence and clarity, supporting persuasive and logical arguments.

WHO SHOULD ATTEND? 

This course is focused on planning indoor coverage solutions for GSM and UMTS/eHSPA networks. It is targeted at operators eager to improve network performance by means of adding effective indoor sites in hotspots and gold corporate customers. 

Course Outline: 

Basic principles of written communication 

•  Clarification of objectives
• Audience analysis

Planning and organising material & content:

• Gathering information 
• Structure and content 
• Writing the first draft

Style and vocabulary:

• Level of formality 
• Paragraph and sentence structure 
• Using appropriate language 
• Calculating a “Fog Index” 
•  Grammar, punctuation and spelling

Diagrams, indexing and layout:

•  Tables and graphs 
• Content integration 
•  Style sheets and templates 

WORKSHOP STYLE: 

A mixture of short presentations, interactive discussion, individual exercises and group work. The emphasis throughout is on a practical approach using case material and examples.