Advanced Management Skills Conference
CONFERENCE OBJECTIVES:
At the end of the conference, delegates will have:
-
An understanding of the roles of the manager and the leader
-
An awareness of the difference between the roles of and the different styles of management and leadership
-
An understanding of motivation and its effect on effective team building
-
The ability to effectively delegate, problem solve and make decisions
-
The necessary tools to recognize & deal with stress in themselves & others
-
Self analysis tolls to identify performance shortfalls & Dev. Opportunities
-
Communicating & Dealing with Difficult people
WHO SHOULD ATTEND?
This Conference is designed to develop the managerial skills of senior level managers and supervisors.
Day 1:
8:30 – 9:00 - Welcome Address
9:00 – 10:30 - 1st Session
The Managers and Leaders Roles:
-
What managers do
-
The different management styles
-
What leaders do
-
The different leadership styles and traits
-
Achieving commitment and participation
-
Developing openness co-operation and trust
10:30 – 11:00 - Coffee Break
11:00 – 12:30 - 2nd Session
Motivating People and Getting the Best from them:
-
The meaning of motivation and motivators
-
Motivation theories
-
Motivational techniques
-
Preventing demotivation and dealing with demotivated people
-
Effective appraisals
-
Recognition and reward
-
Managing conflict
12:30 – 01:00 - Prayer Time / Coffee Break
01:00 – 02:00 - 3rd Session
Exercises, Discussion and review of the Topics
02:00 - Lunch
Day 2:
8:30 – 9:00 - Welcome Coffee
9:00 – 10:30 - 1st Session
Delegation:
-
Destroying the myths
-
How to and what to delegate
-
Delegating effectively
Monitoring delegated activities
10:30 – 11:00 - Coffee Break
11:00 – 12:30 - 2nd Session
Stress Management:
-
Understanding stress
-
Analyzing the causes of stress
-
Dealing with your own stress
-
Dealing with stress in others
12:30 – 01:00 - Prayer Time / Coffee Break
01:00 – 02:00 - 3rd Session
Exercises, Discussion and review of the Topics
02:00 - Lunch
Day 3
8:30 – 9:00 - Welcome Coffee
9:00 – 10:30 - 1st Session
Teams and Teambuilding:
- The nature purpose and advantages of teams & teambuilding
- Team roles & functions
- Team development
- Teambuilding
- Team Maintenance
- Evaluating and improving team performance
-
Maintaining a creative environment
10:30 – 11:00 - Coffee Break
11:00 – 12:30 - 2nd Session
Problem Solving and Decision Making:
-
Solving Problems and Making Effective Decisions
-
Effective team problem solving
12:30 – 01:00 - Prayer Time / Coffee Break
01:00 – 02:00 - 3rd Session
Exercises, Discussion and review of the Topics
02:00 - Lunch
Day 4:
8:30 – 9:00 - Welcome Coffee
9:00 – 10:30 - 1st Session
Setting Objectives:
-
Objectives as a vision
-
The SMART criteria for good objectives
-
Personal objectives
-
Work objectives
-
Understanding objectives the How and What
-
The ‘Plan-Do-Check-Act’ cycle to keep track
10:30 – 11:00 - Coffee Break
11:00 – 12:30 - 2nd Session
Planning Skills:
-
The planning equation
-
The planning process
-
Defining the project to be planned
-
Formulating a plan
-
Time-based Tools and techniques for planning
12:30 – 01:00 - Prayer Time / Coffee Break
01:00 – 02:00 - 3rd Session
Exercises, Discussion and review of the Topics
02:00
Day5:
8:30 – 9:00 - Welcome Coffee
9:00 – 10:30 - 1st Session
Extended Team Exercise:
-
An extended exercise, carried out in teams enabling them to develop all the key learning points.
-
The exercise will be followed by presentations back to the main group
10:30 – 11:00 - Coffee Break
11:00 – 12:30 - 2nd Session
Dealing with Different Personalities and Difficult People:
-
Ways to cultivate relationships and resolve conflict
-
Basic assumptions about assertiveness
-
Assertive communications
-
Managing your boss
12:30 – 01:00 - Prayer Time / Coffee Break
01:00 – 02:00 - 3rd Session
-
Discussion and Review of all the topics
-
End of the Conference
02:00 - Lunch
