Course objectives: 

• Understand and use four different approaches to identifying training needs
• Understand merits and disadvantages of each system

Who should attend? 
Training managers, training coordinators, working on the preparation of the training plan.

Course Outline:

Basic approaches to identifying training needs: 

• Performance Analysis
• Task Analysis
• Competency Study
• Training Needs Survey
• Comparative Study

Training Needs Survey: 

• Using Questionnaires
• Interviewing Managers
• Analyzing Data

Competency Study: 

• Collecting Data
• Utilizing Competency Framework
• Using Levels

Task Analysis: 

• DACUM
• Creating Tables
• Assessing Performance

Performance Analysis: 

• Training Teams
• Observing average and above average performance
• Building a model

Using Appraisal Data: 

• Identifying Trends
• Using Clusters
• Differentiating between training and coaching needs

WORKSHOP STYLE: 

This will be a participative workshop with a mix of interactive learning sessions, exercises and discussions aimed to provide maximum impact and learning retention for all delegates.