Objectives: 

By the end of the program, participants will be able to: 

Most of what we do in the business environment is communicating and dealing with people. Indeed you could say this is 90% of our daily work. Powerful techniques and skills are essential for you to persuade and influence the individuals and groups around you. With confidence, ability and skill to influence your clients, colleagues and bosses you will achieve your own and your organization's goals and successes. Developing such skills will get you noticed and ensure you are more influential and ultimately successful in your career.

Neuro Linguistic Programming (NLP) is a way of decoding and reproducing what works in thinking, language and behavior. This course gives an overview and a practical insight into the significance of NLP in business today, and how it can be used to build rapport and increase flexibility.

Who should attend? 

This course is a must for those who: 

Those wanting to improve their ability to influence, persuade, inspire and communicate with others effectively. Those who recognize that improving their influence and impact is about understanding how they present themselves to others and what others want from them.

Course Outline: 

The Key Elements of Influence and Impact: 

• Why training tends to concentrate on skills when influence and impact is people based
• Why everyone has the ability to have influence and impact
• Making sure you get noticed
• Learning to use time as any other resource
• Why goals are a passport to influence and impact success

Understanding What Drives You: 

• The pros and cons of the real you
• What is your operating style?
• Generate your own learning and operating profile
• Determine what you want in your life and career

Personal Presentation: 

• The effect that the way that we dress and present ourselves has on influence and impact
• How perceptions can influence

Best Practice Persuasion and Influencing Techniques: 

• Dealing with difficult situations
• Defusing conflict
• Learning the 5 stages to successful negotiations

Improving Your Communication Skills: 

• Process and benefits
• Identify the number one business skill
• Sharpening up your listening skills
• The positive influence of listening

Delivering Presentations with Confidence and Impact: 

• Positive thinking, language and body language
• The basic rules of influential presentations
• Why the words you use are not that important

Learning from Disappointments: 

• Having a system for turning setbacks into successes
• The qualities you already have for influence and impact

Developing Your Leadership Skills: 

• Enhancing your decision making ability
• Improving your personal credibility

Networking: 

• Maintaining co-operative relationships with the right people at work
• How to influence the right people

Personal Development Plans to Implement you're learning at Work:

• Using the development workbook to continue learning
• Setting yourself meaningful targets
• Using the tools and techniques for success

WORKSHOP STYLE: 

This will be a participative workshop with a mix of interactive learning sessions, exercises  and discussions aimed to provide maximum impact and learning retention for all delegates.